Word of Mouth...Digitally
You've spent your hard-earned dollars, blood, sweat and tears growing your business and offering the very best customer experience you can - which is why it can be so gut wrenching to discover a less-than-perfect review on the internet.
These days, sites like Google, Trip Advisor, Yelp and Facebook are clearinghouses of user-generated content and reviews. Responding to reviews both good and bad is highly recommended and shows a level of care and investment in your business. Potential clients or customers don't expect perfection - but they want to do business with engaged owners and managers who take customer feedback seriously. If you don't have time for a weekly assessment of your reviews, North of Eight Design & Marketing can help.
Not only will we respond to each and every review, we'll complete your profiles and keep the information posted up-to-date with the latest photos, information and hours.
Ready to find out more?
Drop us a line today for a free quote!